your question

Are you curious about all the possibilities or would you like more information about Cinzento Custom Made®? Then take a look at our frequently asked questions first. 

Didn’t find an answer to your question? Then ask your question below and leave your details. If needed, we will put you in touch with your nearest Cinzento Dealer.

asked questions

Our wooden floors can be viewed and purchased at our official Cinzento dealers. Visit our dealer page and find the Cinzento dealer near you.

Certainly, you can view our wooden floors in person. Our Cinzento dealers have their own showrooms where you can see a large number of sample boards. Visit our dealer page to find the Cinzento dealer near you.

Absolutely, first, you can choose from various dimensions, grades, treatments, and laying patterns. Once you have an idea of how you want the wooden floor to look, you can request a sample from your Cinzento dealer.

We offer wooden floors in several different grades, determining the level of rusticity of the wooden floor.

  • Select: This is the highest quality grading with the most serene appearances. Wooden floors with this grading contain virtually no knots and imperfections.
  • 1-Bis (Natural): This grading has a slightly more rustic appearance due to a bit more knots, color variations and other irregularities.
  • Rustic A: This grading has a slightly more rustic appearance with more and larger knots, the floor may also have more color variations and irregularities.
  • Rustic A/B: This grading has a more rustic appearance and can be considered the most natural.
  • Rustic Extra (Vintage): This is our most rustic grading, featuring extra-large knots and cracks, resulting in larger black fillings on the floor.

At Cinzento Custom Made®, you have the choice of all possible treatments.

  • Oiling: Provides protection against dust, dirt, and wear, while also giving the floor a beautiful color.
  • Lacquering: Applying a layer of lacquer protects the wood from wear and stains.
  • Staining: Staining a wooden floor enhances its appearance and gives the wood a unique color.
  • Smoking: Smoking an oak floor deepens the color tone, making the wood appear brown-gray.
  • Brushing: Brushing opens up the structure and pores of the wood, creating a unique effect and giving the wooden floor a more natural appearance.
  • Aging: Replicating the less finished edges of vintage wooden planks gives an aging effect to the wooden floor.
  • Charring: This treatment involves using a burner on the wooden floor, creating burn marks and giving the floor a rugged character.

A Cinzento Custom Made® wooden floor combined with underfloor heating is a perfect combination.

When wood (parquet) is directly glued to a floor with underfloor heating, this combination provides a very comfortable and energy-saving form of heating. For more information on underfloor heating with a wooden floor, visit this page.

No, wooden floors do not require much maintenance. However, it is important that maintenance is done correctly.

For more information, visit our maintenance page.

Didn’t find an answer to your question? Then contact us via the contact form.